FAQs
Please read through the FAQs, the answer you're looking for may be here.
I sent a DM, why didn't I get a
response?
-we do not communicate Or book appts
via DM. Please use our booking links
Where is my Etsy order?
-Etsy processing time is currently 2-3
weeks. Any questions about Etsy
orders should be sent directly on the
Etsy website. Our assistant will be happy to help.
How do I book?
-There is a book button at the top of the page on IG and Facebook. There are
also links under any of my YouTube
videos.
Where is your shop located?
-Orlando, Florida (one location for now)
Where can order your handmade
loc extensions and crochet
needles?
-Visit my Etsy shop. Link is
under any Of my YouTube videos. Check out the products tab
Can I come in today?
- we Operate by Appointments only. we are usually
booked weeks, sometimes months out. We do walk-in services every 1st Wednesday.
How much do you charge?
-All prices are on the booking site.
What hair products do you recommend?
-check out our products tab or our Etsy
I live out of state, can I book?
-Of course. A significant percentage of
Our clients are from out of state and some are international.
What size or how many
extensions should I order?
-Book a consultation for most accuracy.
Can you reattach my natural locs
that I cut off?
-Absolutely. Your hair must be at least 3
inches. The longer the better.
Can I bring my own extensions or
extensions from a different
vendor?
-Absolutely. A consultation will provide
more details.
I emailed you, why didn't I get a
response?
-Please allow 24-48 hours for a
response via email. If multiple emails
are sent, they will automatically
become spam. 1 email will work best.
I am a stylist how do I join the team?
-Please call us directly
Do y’all do straight hair?
-we work on all textures of hair
Do you sell extensions in bulk or wholesale?
-yes, send us a message on our Etsy
Can I contact or book Dxlyn directly?
-To contact Dxlyn please call our business number.
-To book dxlyn please use booking links. Her availability is limited